FAQ

FAQ

(Frequently Asked Questions)
Do you have questions and concerns that need an answer?
Here are some of the questions that we have received from our clients.

What is a “Graphic set up”?

A graphic set up is when we create artwork for your business card and the landing page of your menu.

What is “Prepress for printing”?

Prepress for printing is when we prepare your artwork in the proper CMYK format and then prepare your file for plates.

What do we receive when you say “Printing of business card”?

You receive business cards printed recto-verso on 14pt stock with a dull aqueous varnish, you can hand these cards out to your clients when they enter your restaurant or when they are at the table.

Where in Canada can I receive my business cards?

We deliver your business cards for free. Provided you are within range of the national courier company’s route.

Do you deliver in the USA?

Yes we deliver in the Continental USA (Not Alaska, Hawaii, Puerto Rico nor the US Virgin Islands)

How do you Know the QR code will work?

We have trained staff that verifies the QR code after setting it up.

What does uploading our menu to our Server mean?

We actually host your menu on our Server, this allows us for quick access to make changes and updates our servers are also backed up daily not to lose any information and the hosting of your menu is included in the price.

What does MENU CHANGES mean?

After many years of designing menus, building restaurant websites we recognize that there are price increase, product availability issues, and discontinued items. You may send us an updated menu (PDF, AI, Jpg files accepted) if you are unable to provide such files and only able to provide a word document, our agent will contact you.

We will be happy to create your menu at a minimal price (starting at 35.00) depending on how big your menu is.

Adding your restaurant name, logo and website link.

All menus have your logo, address, and link to your website or Facebook page.

Why would I need a program like this if my menu is on the wall or a monitor behind the serving area?

Not all restaurants will need this program, however, this is an easy way of getting your menu online and if you do deliveries it allows for a few things to happen.

1- As a restauranteur, you do not have to print out large overpriced menus anymore. Save thousands of dollars on printing costs
2- when a client receives your Restomaps card he or she can put it in their wallet, purse, or put it on their fridge with a magnet (magnets not included) can be stored easily.

I prefer handing out menus to my clients, why would I want to hand out a business card?

We understand the value of a well-presented menu, we have created hundreds of physical menus for our clients in the past.

But in today’s times, a transference of germs and bacteria from one patron to another poses a threat to society. Giving your Patron the choice to view the menu digitally adds value.

Besides, the time your waiter or waitress spends washing down each menu after each client views the menu does reduce the efficiency and availability of your staff.

If you have any other questions please contact us, it will be our pleasure to help you out.
Restomaps.ca is owned and operated by Olton Marketing & Communications Inc.